SUPPORTERS WHO REQUIRE ASSISTANCE
Facilities for Supporters Using Wheelchairs
The club has a number of positions for wheelchair user supporters together with a seat for a personal carer if required. These are situated in front of each of the stands at Sixfields.
Season Tickets are sold in the designated areas on the same basis.
Wheelchair using applicants should ideally be accompanied by a person who is capable of supporting their needs in the event of an emergency and for this reason Northampton Town Football Club strongly recommend that this person is sixteen years of age or above and of good physical and mental health.
Facilities for Supporters with Visual Impairments
Audio commentary is usually available for supporters who are visually impaired, a headset can be booked by email at elliot.stonhill@ntfc.co.uk - live commentary can also be heard via BBC Radio Northampton.
The club strongly recommends that a person who is fully able to support their needs in the event of an emergency should accompany each visually impaired person attending a match.
Guide Dogs are allowed into the stadium but we would recommend that supporters with Guide Dogs contact the club before the match so that we can discuss with them access to the ground, facilities inside the ground and the welfare of the Guide Dog before, during and after the match.
Facilities for Supporters with Ambulatory Disabilities
Northampton Town Football Club recognise that there are considerable numbers of people in the community who use wheelchairs mainly for outdoors mobility purposes but do not always use a wheelchair. There are also many people with severe walking difficulties who may wish to watch a match.
For the purposes of this policy both categories of people will be termed 'ambulant disabled supporters' and those supporters with ambulant disabilities of a severe nature will have access to seating nearest the entrances/exists.
Eligibility to these areas will be dependent on providing proof of disability (as described above) or will be decided on individual cases based on information provided to the Ticket Office or the Club's Disability Liaison Officer; this information will assist in determining each individual's suitability for use of the facilities.
Facilities for Supporters with Medical Conditions
Any supporter suffering from a condition which prevents them climbing large numbers of steps should be able to request a seat in the most accessible part of the stadium (i.e. nearest the entrances/exists). Please advise the ticket office of this request at the time of booking.
Facilities for Supporters with Learning Differences
Supporters with learning differences can normally be accommodated in any part of the stadium in normal seating. However, if, for whatever reason, any person with a learning difference feels that ordinary stand seating would be unsuitable for them, they will be entitled to sit in the disabled areas and may qualify for a free helper ticket.
Family Seating
Northampton Town Football Club recognises that disabled people have families who may wish to attend matches as a family unit in much the same way as non-disabled people would. The Club will try and accommodate such requests although this may not always be possible due to a limited number of suitable seats.
Please contact the ticket office for assistance in obtaining tickets as close as possible to the designated areas.
Car Parking Facilities
Northampton Town Football Club has a limited number of disabled persons parking places for home and away fans that are allocated to Blue Badge holders on a first come first served basis which need to be booked in advance via email to wendy.lambell@ntfc.co.uk. There is also a drop off point close to the club store.